committed to protecting your information and transparent about how we use it.

Your Privacy Matters to Us

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At Elite Service Recovery and Towing LLC, your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
• We will only retain personal information as long as necessary for the fulfillment of those purposes.
• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
• We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

As you browse https://www.elitewrecker.com and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)

Text Messaging (SMS)

Elite Service Recovery & Towing offers service-related text message updates to customers who request towing, recovery, roadside assistance, or mechanical services.

Consent. We obtain your consent to send text messages verbally and directly from you during your service telephone call with our representative. You are not required to agree to text messaging in order to receive service, and we never obtain consent from purchased or third-party lists.

Types of messages. Service-related messages only, such as dispatch confirmation, driver or technician estimated arrival times, service status updates, and invoice or payment notifications. We do not send marketing or promotional text messages.

Message frequency and cost. Message frequency varies based on your service activity. Message and data rates may apply according to your mobile carrier plan.

Opt-out and help. You may reply STOP to any message at any time to unsubscribe, or reply HELP for assistance.

Sharing of mobile information. **No mobile information — including mobile phone numbers, text messaging opt-in data, and consent — will be shared with or sold to third parties or affiliates for marketing or promotional purposes.** This information is excluded from all other information sharing described in this Privacy Policy. Mobile information may be shared only with service providers that help us operate the text messaging program, and only to the extent needed to deliver the messages you have requested.